Frequently Asked Questions
Everything you need to know about your coffee equipment purchase.
What are your shipping rates and delivery times?
We offer free standard shipping on most orders over $50 within the contiguous United States. Shipping times typically range from 3 to 7 business days depending on your location and the size of the equipment.
Do you provide installation services for commercial espresso machines?
Yes, we can coordinate professional installation through our network of certified technicians. Please contact our support team prior to delivery to schedule an appointment and ensure your site meets all plumbing and electrical requirements.
What is your return policy for coffee equipment?
Unused and unopened items in their original packaging can be returned within 30 days of purchase. Please note that commercial equipment may be subject to a restocking fee, and used items are generally not eligible for return.
Do the machines come with a warranty?
All new equipment sold by Voltage Coffee Supply includes the full manufacturer's warranty. The duration and coverage vary by brand, typically ranging from 12 to 24 months for parts and labor.
Do you offer financing options for large purchases?
We offer several flexible financing options for both home enthusiasts and commercial businesses, including Shop Pay Installments and specialized equipment leasing for cafes and restaurants.
How can I track my order?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.